The Unthinkable is the thinking person's manual for getting out alive. ”
NPR, National Public Radio
“Engrossing and lucid … An absorbing study of the psychology and physiology of panic, heroism, and trauma … Facing the truth about the human capacity for risk and disaster turns out to be a lot less scary than staying in the dark.”
O, THE OPRAH MAGAZINE
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Second most important detail to come out so far about the attempted bombing of Times Square on Saturday evening: People did not freak out.
How many movies have imagined chaos in Times Square at the slightest threat of danger? Now we know that the reality is a lot less cinematic. As is the case in almost every disaster I have studied, from terrorist attacks to sinking ships to airplane crashes, regular people become calm, quiet and obedient… because it’s in their interest to do so.
Pamela Hall was at a McDonald’s when a police officer told her to pick up her food and leave.
“They told us to go straight to 47th Street,” Hall said. “Nobody was frightened. The cops weren’t upset and the people were not noticeably upset. We were all just perplexed. We just went to 47th Street and ended up taking pictures and watching.”
HERE’S THE MOST IMPORTANT DETAIL to come out so far about the failed attempt to bomb Times Square on Saturday evening, from the New York Times City Room blog:
The shutdown began Saturday when the T-shirt vendor, a veteran of the Vietnam War, saw smoke coming from a box inside a vehicle with Connecticut plates on 45th Street near 7th Avenue. The vendor notified a New York police officer on horseback, who smelled gunpowder from the vehicle.
The t-shirt vendor’s name appears to be Lance Orton, and based on his surly reaction to reporters yesterday, he seems to already be aware that his story will be glorified and distorted by the media in a quest to find a hero.
But the more important lesson is not that this gentleman is a hero. The lesson is that regular people are the single most important defense against terrorism attacks—whether they are sharing intelligence about a plot or observations about a smoke-filled S.U.V. And they should be treated that way.
The NYPD has made some creative efforts to enroll the public, including its Operation Nexus program, where officers visit businesses and workers who might be in a position to notice terrorist activity. William Finnegan’s excellent 2005 New Yorker feature about the NYPD’s counterterrorism strategy includes some details:
One morning, I met Detective Charles Enright and his partner, Sergeant Joseph Salzone, at the Peninsula hotel, in midtown. Enright and Salzone work for Cohen on Operation Nexus, the program that tracks terror-sensitive businesses. Nexus squads visit about two hundred business concerns a week. Since the program was launched, in 2002, they’ve been to more than twenty thousand. Jimmy Chin, the Peninsula’s regional director of risk management, was meeting with Enright and Salzone. The Nexus officers wore business suits, and had the intense but deferential air of high-end sales reps. Anyone writing a parking ticket would be more intimidating. They rely, essentially, on the public-spiritedness of businesspeople, whom they practically beg to alert them to anything suspicious. Chin, who is also the chairman of the safety-and-security committee of the Hotel Association of New York City, said, “The N.Y.P.D. is a huge police department that acts like a small one. In other places I go, nobody can imagine the kind of tight relationship we have here. But we’ve really changed our thinking since 9/11. I wouldn’t have given these guys my cell number before. Now they’ve got to be able to reach me 24/7.”
Here are some of the things that officers warn workers to look out for:
* Drivers who don’t want to give their keys up to parking attendants.
* Cars that look overloaded.
* Emergency vehicles, especially ambulances, that are bought or driven by regular people.
I wonder if the NYPD has enrolled t-shirt vendors in its efforts? If there is anyone who knows what is “normal” in Times Square and what is not, it is the guy who has been hawking t-shirts there for 20 years, watching the tourists for signs of interest, watching the cops for signs of belligerence, watching every damn thing for the slightest distraction that might make the day a little more profitable or a little less dull.
EVERY YEAR, TIME MAGAZINE PUBLISHES A LIST OF THE 100 most influential people in the world. The new list came out today, and there are people you would expect (Steve Jobs) and people you could debate (Ashton Kutcher). Then there are people you’ve never heard of.
Introducing Deborah Gist. I didn’t get much space, which is just how these things go, so I’ll take a second here to tell you a little more about why Gist made the list.
When Deborah Gist took over as commissioner of Rhode Island’s schools last summer, she made a battery of bold, smart decisions that would be considered common sense in almost any industry but are shocking and rare in education:
Gist sent a letter to superintendents explaining that all staffing decisions would be based on student needs and teacher qualifications—not just seniority. She also began building a new teacher evaluation system, in which, first of all, teachers will get annual reviews (a radical practice that happens in only 15 other states, according to a 2009 National Council on Teacher Quality report). And 51% of the review will be based on performance—whether a teacher’s students improved on test scores or other metrics over the school year.
Gist made other changes, too—almost all focused on teachers, the one school-based factor that makes the most difference in student learning, according to decades of research. When she learned that Rhode Island’s teacher-training programs had one of the nation’s lowest “cut scores”—or minimum entry requirements for SAT or other tests—she asked a staffer to find out which state had the highest score. Then she set Rhode Island’s score one point higher.
To be sure, Gist is not the first education leader to make audaciously sensible decisions. But she is different from other reformers in that she speaks with a natural compassion for teachers—and she was herself a teacher for 8 years, in Florida and Texas. She seems willing to fight, but she doesn’t seem to enjoy the kill. “She’s not unkind, and she’s not mean. She doesn’t put anybody down,” says Julia Steiny, an education columnist in the Providence Sunday Journal. “She’s just aggressive.”
This spring, Gist made national news after one of the state’s superintendents, acting with her support, fired all the teachers at Central Falls High School, one of the state’s worst-performing schools. The superintendent acted after the union refused to agree to a series of reforms. Yesterday, the union filed suit against Gist, the school district and the superintendent in an effort to block the firings.
It’s still unclear what will happen at Central Falls. But so far, Gist seems to be working hard to prioritize the interests of the school’s students, who have been failed by the system for many years.
In February, Gist did a live “chat” with readers of the Providence Journal. One man, who identified himself as Matt, asked her to apologize for having said in the past that American school leaders recruit the majority of their teachers from the bottom third of high school students going to college.
Gist’s reply was exquisite: “Matt: As a traditionally trained teacher, I know this is difficult to hear. I don’t like it either. Unfortunately, it is true. While there are many extraordinarily intelligent educators throughout Rhode Island and our country, the US—unlike other high performing countries—recruits our teachers from the lowest performers in our secondary schools based on SAT scores and other performance data. If you have a source that shows otherwise, I’d love to see that.”
I recently had a nice chat with William Taylor, the DC teacher featured in my Atlantic piece a few months ago. It’s always fascinating to hear about the weirdness that descends on people after they are profiled in a long magazine story.
Mr. Taylor has taken it all very well, marveling at the weirdness rather than joining it. After the piece came out, he got a call from the BBC, which followed him around for a World News America segment that ran this month. You can watch the video here. DC Public Schools also did a nice interview, which you can find here.
In some conversations, he found himself getting associated with Teach for America, even though he came to teaching through a traditional route—not Teach for America—as I explained in the piece. He learned quickly that there are a lot of people out there who distrust Teach for America…regardless of its effectiveness. Which is part of the reason that I wanted to profile him, someone not from that world whose success happens to reflect what Teach for America has learned over decades of research, trial and error.
But anyway, enough about me. Congratulations to William Taylor and his 5th graders as they finish up a school year packed with problems, games, prizes, hard work and the occasional camera. Thank you for letting me into your world for a few moments.
I just finished up a week-long fellowship in Palo Alto (Thank You Stanford!). The university is so beautiful and the weather so ridiculous that you wonder how it can possibly qualify as a school—let alone one of the best schools in the world.
But OK, let’s accept that it is. So one of the things that struck me while I was out there was how cavalier people are with their most valuable asset. Everyone out there rides a bike, which is cool. It is actually a challenge to drive or walk on campus and not collide with a bike. But I was amazed to see that pretty much no one wears a helmet. “Once in a while you’ll see a grad student wearing a helmet,” one professor told me. But the vast majority of the thousands and thousands of bikers whizzing past cars, trucks and other bikes all day long are helmet-less. I know I’m a huge nerd to be thinking about this, but seriously, there is something interesting here.
I ride a bike to work most days. Mostly I love it because it is the fastest way to get around and I can count it as exercise if I get really busy. But I have gotten so used to wearing a helmet that I no longer think it is nerdy. I just don’t think about it at all.
Meanwhile, in Palo Alto, you have about 15,000 people working really hard and paying a lot of money to get a degree. These are people whose main advantage in the world resides in their heads. They are smart and ambitious, it’s fair to say, since Stanford only accepts 8% of the kids who apply.
The university has gone to great lengths to make biking safer (“Meet Sprocket Man, the superman of bicycle safety!” Yes, true story!), but there is a powerful no-helmet culture—even among hardcore geeks (and I saw a lot of them). It’s kind of fascinating, when you think about it. It’s like watching a bunch of aspiring supermodels eat ice cream and fries between posture classes.
Two months ago, a student named Yichao Wang was hit by a car on Stanford’s campus as he biked home at night. He was thrown 128 feet into an intersection after he failed to yield to a Honda Civic, the police would later conclude. He was not wearing a helmet. He suffered critical brain injuries and spent the next 16 days in a coma. Wang was a Ph.D. student from Singapore who was studying how membranes can absorb pharmaceutical residue during the wastewater treatment process. His family flew in from China and held a vigil at his bedside at Stanford Hospital. He died on Feb. 19.
Amanda Ripley, a longtime TIME Magazine contributor, is an investigative journalist who writes about human behavior and public policy. Her book, The Unthinkable: Who Survives When Disaster Strikes — and Why, is the first major book to explain how the brain works in disasters — and how we can learn to do better. It has been published in 15 countries.