Toyota’s Perfect Storm
Our brains are wired to fear threats that cause us dread--which is an actual term of art in the risk business. Dread represents all of our evolutionary fears, hopes, lessons, prejudices, and distortions wrapped up in one dark X factor.
In my book, I tried to condense a lot of risk research into one shorthand equation for dread:
Dread = Uncontrollability + Unfamiliarity + Imaginability + Suffering + Scale of Destruction + Unfairness
As I read about the Toyota story, about cars accelerating uncontrollably and Toyota executives watching it all…








